TERMS AND CONDITIONS
Thatgoal.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at firstname.lastname@example.org
Our Contact details:>
Thatgoal.co.uk 11th Floor, Regent House, Heaton Lane, Stockport SK4 1BS
Making A Purchase
Making a purchase could not be easier. Just click on any items that you wish to buy and put them into the Basket. After you have finished your selection, click on "Pay Now" and you will be taken to Paypal to complete your transaction. We use PayPal to process our transactions because it is secure, simple and efficient. When you place an order, PayPal takes your credit card payment and passes the payment on to us - we never have access to your card details. You can pay from funds within a Paypal account, or simply pay by credit card (you do not need a Paypal account in order to purchase from our site—most major credit cards are accepted). More details at www.paypal.co.uk.
Shipping And Handling
All our prices include delivery to a mainland UK address. All prints are wrapped in acid-free tissue paper then securely packaged to ensure they arrive in pristine condition. UK ltd edition prints and canvas orders are sent by Royal Mail/Courier and require a signature upon delivery.
We will normally send your order to you in 5 business days of your payment clearing. Please specify if your order is urgent so that we can advise you should there be a delay.
Tax Charges For orders made from the UK or the European Union, 20% VAT is included.
If you need to reach us, please email us on email@example.com
We may also request your e-mail address or mailing address for the purposes of conducting a survey or to provide additional services (for example, subscriptions to e-mail newsletters, announcement lists or information about seminars, etc.). Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict "No-Spam" policy that means that we do not intend to sell, rent, or otherwise give your e-mail address to a third-party, without your consent.
If you sign up for a forum or service, your name or alias is recorded solely for purposes of maintaining your own account within the forums/service. This information is not used to monitor your activity within a forum/service, nor is it used to identify you outside the network in any way.
When you enter a contest or other promotion, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.
What information do you collect when I purchase something?
When you are purchasing something from our website, we need to know your name, e-mail address, mailing address and any other details necessary to process and fulfil your order and to notify you of your order status. This information may also be used to notify you of related product and services but it will not be shared or sold to third parties for any purpose without your consent. We use PayPal Secure Payment Gateway to process our transactions because it is secure, simple and efficient. When you place an order, PayPal takes your credit card payment and passes the payment on to us - we never have access to your card details.
Will you disclose the information you collect to outside third parties?
1. We will disclose personal information when required by law or in the good-faith belief that such action is necessary to:
Conform to the edicts of the law or comply with a legal process served on the web sites managed or owned by thatgoal.co.uk.
2. Protect and defend the rights or property of the web sites managed or owned by thatgoal.co.uk. or its/their visitors.
3. Identify persons who may be violating the law, the legal notice, or the rights of third parties.
What else should I know about my privacy when online?
Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion lists, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you're online.
Your Consent To This Agreement
For your protection we recommend that you use a recorded-delivery service.
Complaints and Queries
If you are not happy with any aspect of our online service or if you have any queries or comments relating to an order placed online, please either e-mail us at firstname.lastname@example.org and we will do everything we can to help you.
Unwanted Goods / Returns
If you decide that you do not want any item which we have delivered then, provided that it is returned to us in its original and unused condition (including in its original packaging), along with the wrapping within 28 days of delivery, we will exchange it or offer a refund.
Methods of return are as follows:
By Post. For your protection we recommend that you use a recorded-delivery service.
To our address at Stockport. Simply return the item to us for a replacement or refund within 28 days. Unfortunately we are not able to provide this service for special orders (Bespoke framed products).
This guarantee is in addition to and does not affect your statutory rights. If you post the item to us, or we collect it, we will endeavour to send you a replacement or refund your payment, within 14 days.
Refunds - Payments made via Paypal will be refunded subject to Paypal's terms & conditions.